Frequently Asked Questions

We get you amazing hotel deals, with discounts in the range of 25-40%, delivered via FB Messenger and our mobile apps.

We run a chatbot on FB Messenger, supported by human agents. Our RoomBot, powered by the latest AI and NLP technology, can understand most of what you say. Our human DealPundits sit behind the scenes, waiting to be called into action any time you need help. Just type 'agent' at any time to chat with a SelectRooms DealPundit.

We have spent a lot of time and effort in building a network of the top hotel inventory suppliers in the industry, as well as relationships directly with hotels. This gives us access to the best hotel deals anywhere.

The bookings are made directly with the hotel or via leading hotel inventory providers. Our bookings are 100% guaranteed.

SelectRooms has partnered with leading hotel inventory suppliers and chains. Our bookings are 100% guaranteed. If by any small chance, the hotel refuses to honor the booking, your stay is on us and we’ll refund the charged amount as well.

Since the deals you see on SelectRooms are displayed to you on a private one-on-one basis, the hotel will not accept this as a fair price and honor the ‘Best Rate/Price Guarantee’.

You book in 3 taps on SelectRooms, within FB Messenger itself. No redirections. 100% secure.

Talk to a SelectRooms DealPundit before you’ve made your booking if you want to collect your loyalty points (HHonors, SPG etc) and we'll see what we can do.

Probably. We have relationships with many of the hotels that appear on our platform. We call them a few days in advance of your stay to try and negotiate upgrades and/or other freebies.

We’re available 24*7 on FB Messenger. Just type 'agent' at any time to chat with a SelectRooms DealPundit.